=== LEICA INVOICE COMPLAINT EXHIBIT (text export) ===
Mailbox: teeseewoo@gmail.com (MCP: user-Gmail)
Exported: 2026-09-26 (Asia/Shanghai)
Direction: OUT
Kind: outbound_followup
Gmail message ID: 1a0d13e7ef206a18
Gmail thread ID: 1a0cd33e2d99176e
RFC822 Message-ID: NOT AVAILABLE via Gmail MCP (PLAIN_TEXT/FULL_CONTENT omit raw headers)
Date (UTC): 2026-09-24T02:28:48Z
Date (Asia/Shanghai): 2026-09-24 10:28:48 CST (UTC+8)
From: teeseewoo@gmail.com
To: customer.care@leica-camera.com
Subject: Re: Request for formal invoice / Rechnung PDF — Orders 1058152 / 1105973 (repair invoice refs 2009060040 / 2009061250)
Gmail viewUrl: https://mail.google.com/mail/?authuser=teeseewoo@gmail.com#all/thread-f:1877107408713095022|msg-f:1877178506553616920
Orders referenced: 1058152, 1105973 (repair invoice refs 2009060040 / 2009061250)
--- BODY ---
Dear Leica Customer Care,

FOLLOW-UP — I write again from teeseewoo@gmail.com regarding the formal invoice / Rechnung request I sent on 23 September 2026.

To date I have received only an automatic acknowledgement and a CRM ticket reference (SC00111766). Those are not a substantive written reply. I still have no formal tax invoice / Rechnung PDF, no written confirmation that none was ever issued, and no named accounting contact.

I respectfully restate my numbered requests:

1. Please send the official paid invoice / Rechnung (PDF) for Order / service no. 1058152.
2. Please send the official paid invoice / Rechnung (PDF) for Order / service no. 1105973.
3. Please also cover any charges linked to repair-invoice references 2009060040 and 2009061250 (as used in your customer-survey emails), or confirm in writing if those references do not correspond to a separate Rechnung.
4. If no Rechnung was ever issued for any of the above, please confirm that in writing and state the reason, and name an accounting contact who can provide a verifiable document.

Bank remittance records and related materials are indexed for reference at https://www.google.com/url?q=https://leica.gmbh/bank/&source=gmail&ust=1790303328385000&sa=E and https://www.google.com/url?q=https://leica.gmbh/questions/&source=gmail&ust=1790303328385000&sa=E.

Please reply to this address (teeseewoo@gmail.com) with the PDF invoices or a clear written explanation as above.

Thank you for your attention.

T.C. Wu
teeseewoo@gmail.com

On Wed, Sep 23, 2026 03:38 PM, TSZ CHIU WU <teeseewoo@gmail.com> wrote:

> Dear Leica Customer Care,
>
> I am writing from teeseewoo@gmail.com regarding my service / repair orders.
>
> Please send me the formal tax invoice / Rechnung (PDF) for all payments and charges on file for:
>
> • Order / service no. 1058152
> • Order / service no. 1105973
> • Related repair-invoice references already used in your customer-survey emails: 2009060040 and 2009061250
>
> I already have on file your emailed order confirmation, estimates / cost estimates, reminders, and confirmation of receipt, plus my bank remittance records. What I still need from Leica is the official paid invoice / Rechnung PDF for each charge that was collected or billed.
>
> Please reply to this address (teeseewoo@gmail.com) with the invoice PDFs, or confirm in writing if no Rechnung was ever issued for these orders and state why.
>
> Customer name on your records: T.C. Wu / Wu Tsz Chiu
> Public evidence index (for your reference only): https://www.google.com/url?q=https://leica.gmbh/bank/&source=gmail&ust=1790235524891000&sa=E and https://www.google.com/url?q=https://leica.gmbh/questions/&source=gmail&ust=1790235524891000&sa=E
>
> Thank you.
>
> T.C. Wu
> teeseewoo@gmail.com
>