Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany <http://www.leica-camera.com/> www.leica-camera.com /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com <http://www.leica-camera.com/> /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
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official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
Home · Email archive · thread 14e771dd4651615b
about the Leica many many quality problems
Thread ID 14e771dd4651615b · messages 9 · 2015-07-10T08:39:05Z → 2015-07-17T06:48:24Z
Resent the questions.
And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月10日 16:39
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: about the Leica many many quality problems
Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany <http://www.leica-camera.com/> www.leica-camera.com /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com <http://www.leica-camera.com/> /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
Good morning Mr. Wu,
thank you for your information.
Katja is sick, but she will be back tomorrow. I arranged everything for you. Your products are ready for pick up and our technicians are informed.
You will have the possibility to ask all your technical questions directly to our Leica specialists.
We look forward to your visit tomorrow.
Best regards
Michel
Mit freundlichen Gruessen / kind regards
Michel-Alexandre Razafimahefa
Leica Camera AG
Customer Care
Am Leitz Park 5/ D-35578 Wetzlar / Germany
www.leica-camera.com<http://www.leica-camera.com/> / Michel.Razafimahefa@leica-camera.com<mailto:Michel.Razafimahefa@leica-camera.com>
Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
Werden Sie Zeuge der Enthüllung der nächsten Generation von Leica Kameras.
Witness the unveiling of the next generation of Leica cameras.
http://www.leica-camera.com<http://www.leica-camera.com/>
Von: T.C [mailto:teeseewoo@gmail.com]
Gesendet: Mittwoch, 15. Juli 2015 00:16
An: Macpherson, Katja
Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr
Betreff: Re: about the Leica many many quality problems
Wichtigkeit: Hoch
Resent the questions.
And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月10日 16:39
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: about the Leica many many quality problems
Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com<mailto:Katja.MacPherson@leica-camera.com>> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it
Dear Michel,
Thanks for your reply.
I will be late when I arrived Frankfurt tomorrow evening, so I can not drive to the Leica Headquarter again. And my flight back to Beijing is on 11:00 17th-July-2015, so I think I can not get my Leica back from you.
And I hope you can answer my questions that, why so many of my Leica Products had so many quality problems. I still looking for your reply soon.
发件人: Razafimahefa, Michel [mailto:Michel.Razafimahefa@leica-camera.com]
发送时间: 2015年7月15日 15:21
收件人: T.C; Macpherson, Katja
主题: AW: about the Leica many many quality problems
Good morning Mr. Wu,
thank you for your information.
Katja is sick, but she will be back tomorrow. I arranged everything for you. Your products are ready for pick up and our technicians are informed.
You will have the possibility to ask all your technical questions directly to our Leica specialists.
We look forward to your visit tomorrow.
Best regards
Michel
Mit freundlichen Gruessen / kind regards
Michel-Alexandre Razafimahefa
Leica Camera AG
Customer Care
Am Leitz Park 5/ D-35578 Wetzlar / Germany
<http://www.leica-camera.com/> www.leica-camera.com / <mailto:Michel.Razafimahefa@leica-camera.com> Michel.Razafimahefa@leica-camera.com
Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
Werden Sie Zeuge der Enthüllung der nächsten Generation von Leica Kameras.
Witness the unveiling of the next generation of Leica cameras.
<http://www.leica-camera.com/> http://www.leica-camera.com
Von: T.C [mailto:teeseewoo@gmail.com]
Gesendet: Mittwoch, 15. Juli 2015 00:16
An: Macpherson, Katja
Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr
Betreff: Re: about the Leica many many quality problems
Wichtigkeit: Hoch
Resent the questions.
And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月10日 16:39
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: about the Leica many many quality problems
Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany <http://www.leica-camera.com/> www.leica-camera.com /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com <http://www.leica-camera.com/> /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
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Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
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nor endorsed by it.
Dear T.C.
Your order is completed and since you informed us that you intended to pick up your equipment we planned to answer your questions here in person.
Actually, we scheduled an appointment with two of our technical experts to ensure all questions are answered.
However, you changed your plans and we would like to ask you to kindly return the loan camera to us before you leave for China.
We have arranged that you can conveniently drop off the loan camera at a shop called Fotec Electronics the airport in Frankfurt prior to your departure.
You will find that particular store in Hall A, across from the Lufthansa World Shop.
Thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: T.C [mailto:teeseewoo@gmail.com]
Gesendet: Mittwoch, 15. Juli 2015 00:16
An: Macpherson, Katja
Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr
Betreff: Re: about the Leica many many quality problems
Wichtigkeit: Hoch
Resent the questions.
And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月10日 16:39
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: about the Leica many many quality problems
Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com<mailto:Katja.MacPherson@leica-camera.com>> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
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immediately notify us by replying to the message and deleting it from
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notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
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immediately notify us by replying to the message and deleting it from
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conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
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nor endorsed by it
When will the shop open? I try to drop it before landing Sent from my iPhone > On 2015年7月16日, at 19:01, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote: > > Dear T.C. > > Your order is completed and since you informed us that you intended to pick up your equipment we planned to answer your questions here in person. > Actually, we scheduled an appointment with two of our technical experts to ensure all questions are answered. > However, you changed your plans and we would like to ask you to kindly return the loan camera to us before you leave for China. > > We have arranged that you can conveniently drop off the loan camera at a shop called Fotec Electronics the airport in Frankfurt prior to your departure. > > You will find that particular store in Hall A, across from the Lufthansa World Shop. > > Thank you. > > Mit freundlichen Gruessen / kind regards > Katja MacPherson > Leica Camera AG > Kundendienst / Customer Care > Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com / > katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339 > > Von: T.C [mailto:teeseewoo@gmail.com] > Gesendet: Mittwoch, 15. Juli 2015 00:16 > An: Macpherson, Katja > Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr > Betreff: Re: about the Leica many many quality problems > Wichtigkeit: Hoch > > Resent the questions. > > And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing. > > 发件人: T.C [mailto:teeseewoo@gmail.com] > 发送时间: 2015年7月10日 16:39 > 收件人: 'Macpherson, Katja' > 抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr' > 主题: about the Leica many many quality problems > > Katja MacPherson > I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet. > > > > 发件人: T.C [mailto:teeseewoo@gmail.com] > 发送时间: 2015年7月7日 16:34 > 收件人: 'Macpherson, Katja' > 抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr' > 主题: 答复: Loan camera Leica Store Paris > > Dear Katja MacPherson > > I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time. > > But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems. > > Thanks for your quick reply. > > Keep in touch. > > 发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com] > 发送时间: 2015年7月6日 21:49 > 收件人: TC > 抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr > 主题: AW: Loan camera Leica Store Paris > > Dear T.C. > > Thank you for the information. > > We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you. > > Mit freundlichen Gruessen / kind regards > Katja MacPherson > Leica Camera AG > Kundendienst / Customer Care > Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com / > katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339 > > Von: TC [mailto:teeseewoo@gmail.com] > Gesendet: Montag, 6. Juli 2015 14:42 > An: Macpherson, Katja > Cc: herve.ropp@leica-camera.fr > Betreff: Re: Loan camera Leica Store Paris > > Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now. > > I will try to use the Canon Camera instead. > > Sent from my iPhone > > On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote: > > Dear Mr Wu > > As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there. > > The address is: > > Leica Store Paris > 54 Boulevard Beaumarchais > 75011 Paris > > Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or > just knock on the window. > > Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses. > > Mit freundlichen Gruessen / kind regards > Katja MacPherson > Leica Camera AG > Kundendienst / Customer Care > Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com / > katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339 > > > The Leica Camera Blog http://blog.leica-camera.com > ---------------------------------------------------------------------------------- > Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany > AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966 > Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann > Vorstand: Oliver Kaltner (Vorstandsvorsitzender), > Markus Limberger, > Ronald Marcel Peters > ---------------------------------------------------------------------------------- > Privileged/Confidential Information may be contained in this message. > If you are not the addressee indicated in this message (or responsible > for delivery of the message to the intended recipient), please be aware > that any dissemination or copying of this communication is strictly > prohibited. If you have received this communication in error, please > immediately notify us by replying to the message and deleting it from > your computer. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of Leica Camera AG shall be understood as neither given > nor endorsed by it. > > > The Leica Camera Blog http://blog.leica-camera.com > ---------------------------------------------------------------------------------- > Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany > AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966 > Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann > Vorstand: Oliver Kaltner (Vorstandsvorsitzender), > Markus Limberger, > Ronald Marcel Peters > ---------------------------------------------------------------------------------- > Privileged/Confidential Information may be contained in this message. > If you are not the addressee indicated in this message (or responsible > for delivery of the message to the intended recipient), please be aware > that any dissemination or copying of this communication is strictly > prohibited. If you have received this communication in error, please > immediately notify us by replying to the message and deleting it from > your computer. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of Leica Camera AG shall be understood as neither given > nor endorsed by it. > > The Leica Camera Blog http://blog.leica-camera.com > ---------------------------------------------------------------------------------- > Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany > AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966 > Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann > Vorstand: Oliver Kaltner (Vorstandsvorsitzender), > Markus Limberger, > Ronald Marcel Peters > ---------------------------------------------------------------------------------- > Privileged/Confidential Information may be contained in this message. > If you are not the addressee indicated in this message (or responsible > for delivery of the message to the intended recipient), please be aware > that any dissemination or copying of this communication is strictly > prohibited. If you have received this communication in error, please > immediately notify us by replying to the message and deleting it from > your computer. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of Leica Camera AG shall be understood as neither given > nor endorsed by it.
Can I pick up my Leica in the shop too? Sent from my iPhone > On 2015年7月16日, at 19:01, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote: > > Dear T.C. > > Your order is completed and since you informed us that you intended to pick up your equipment we planned to answer your questions here in person. > Actually, we scheduled an appointment with two of our technical experts to ensure all questions are answered. > However, you changed your plans and we would like to ask you to kindly return the loan camera to us before you leave for China. > > We have arranged that you can conveniently drop off the loan camera at a shop called Fotec Electronics the airport in Frankfurt prior to your departure. > > You will find that particular store in Hall A, across from the Lufthansa World Shop. > > Thank you. > > Mit freundlichen Gruessen / kind regards > Katja MacPherson > Leica Camera AG > Kundendienst / Customer Care > Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com / > katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339 > > Von: T.C [mailto:teeseewoo@gmail.com] > Gesendet: Mittwoch, 15. Juli 2015 00:16 > An: Macpherson, Katja > Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr > Betreff: Re: about the Leica many many quality problems > Wichtigkeit: Hoch > > Resent the questions. > > And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing. > > 发件人: T.C [mailto:teeseewoo@gmail.com] > 发送时间: 2015年7月10日 16:39 > 收件人: 'Macpherson, Katja' > 抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr' > 主题: about the Leica many many quality problems > > Katja MacPherson > I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet. > > > > 发件人: T.C [mailto:teeseewoo@gmail.com] > 发送时间: 2015年7月7日 16:34 > 收件人: 'Macpherson, Katja' > 抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr' > 主题: 答复: Loan camera Leica Store Paris > > Dear Katja MacPherson > > I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time. > > But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems. > > Thanks for your quick reply. > > Keep in touch. > > 发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com] > 发送时间: 2015年7月6日 21:49 > 收件人: TC > 抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr > 主题: AW: Loan camera Leica Store Paris > > Dear T.C. > > Thank you for the information. > > We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you. > > Mit freundlichen Gruessen / kind regards > Katja MacPherson > Leica Camera AG > Kundendienst / Customer Care > Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com / > katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339 > > Von: TC [mailto:teeseewoo@gmail.com] > Gesendet: Montag, 6. Juli 2015 14:42 > An: Macpherson, Katja > Cc: herve.ropp@leica-camera.fr > Betreff: Re: Loan camera Leica Store Paris > > Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now. > > I will try to use the Canon Camera instead. > > Sent from my iPhone > > On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote: > > Dear Mr Wu > > As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there. > > The address is: > > Leica Store Paris > 54 Boulevard Beaumarchais > 75011 Paris > > Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or > just knock on the window. > > Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses. > > Mit freundlichen Gruessen / kind regards > Katja MacPherson > Leica Camera AG > Kundendienst / Customer Care > Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com / > katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339 > > > The Leica Camera Blog http://blog.leica-camera.com > ---------------------------------------------------------------------------------- > Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany > AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966 > Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann > Vorstand: Oliver Kaltner (Vorstandsvorsitzender), > Markus Limberger, > Ronald Marcel Peters > ---------------------------------------------------------------------------------- > Privileged/Confidential Information may be contained in this message. > If you are not the addressee indicated in this message (or responsible > for delivery of the message to the intended recipient), please be aware > that any dissemination or copying of this communication is strictly > prohibited. If you have received this communication in error, please > immediately notify us by replying to the message and deleting it from > your computer. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of Leica Camera AG shall be understood as neither given > nor endorsed by it. > > > The Leica Camera Blog http://blog.leica-camera.com > ---------------------------------------------------------------------------------- > Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany > AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966 > Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann > Vorstand: Oliver Kaltner (Vorstandsvorsitzender), > Markus Limberger, > Ronald Marcel Peters > ---------------------------------------------------------------------------------- > Privileged/Confidential Information may be contained in this message. > If you are not the addressee indicated in this message (or responsible > for delivery of the message to the intended recipient), please be aware > that any dissemination or copying of this communication is strictly > prohibited. If you have received this communication in error, please > immediately notify us by replying to the message and deleting it from > your computer. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of Leica Camera AG shall be understood as neither given > nor endorsed by it. > > The Leica Camera Blog http://blog.leica-camera.com > ---------------------------------------------------------------------------------- > Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany > AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966 > Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann > Vorstand: Oliver Kaltner (Vorstandsvorsitzender), > Markus Limberger, > Ronald Marcel Peters > ---------------------------------------------------------------------------------- > Privileged/Confidential Information may be contained in this message. > If you are not the addressee indicated in this message (or responsible > for delivery of the message to the intended recipient), please be aware > that any dissemination or copying of this communication is strictly > prohibited. If you have received this communication in error, please > immediately notify us by replying to the message and deleting it from > your computer. In such case, you should destroy this message and kindly > notify the sender by reply email. Please advise immediately if you or your > employer does not consent to email or messages of this kind. Opinions, > conclusions and other information in this message that do not relate to the > official business of Leica Camera AG shall be understood as neither given > nor endorsed by it.
Dear, can I pick up my Leicas on the shop?
When will the shop open?
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月16日 19:01
收件人: T.C
抄送: Razafimahefa, Michel; Kaulbach, Kirsten
主题: AW: about the Leica many many quality problems
重要性: 高
Dear T.C.
Your order is completed and since you informed us that you intended to pick up your equipment we planned to answer your questions here in person.
Actually, we scheduled an appointment with two of our technical experts to ensure all questions are answered.
However, you changed your plans and we would like to ask you to kindly return the loan camera to us before you leave for China.
We have arranged that you can conveniently drop off the loan camera at a shop called Fotec Electronics the airport in Frankfurt prior to your departure.
You will find that particular store in Hall A, across from the Lufthansa World Shop.
Thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany <http://www.leica-camera.com/> www.leica-camera.com /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: T.C [mailto:teeseewoo@gmail.com]
Gesendet: Mittwoch, 15. Juli 2015 00:16
An: Macpherson, Katja
Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr
Betreff: Re: about the Leica many many quality problems
Wichtigkeit: Hoch
Resent the questions.
And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月10日 16:39
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: about the Leica many many quality problems
Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany <http://www.leica-camera.com/> www.leica-camera.com /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com <http://www.leica-camera.com/> /
<mailto:katja.macpherson@leica-camera.com> katja.macpherson@leica-camera.com Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
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notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
Good morning!
The shop opens as early as 6a.m. Please note that we did not have the chance to ship your order there at such a short notice, we kindly ask for your understanding. However, we will ship your order to Hong Kong, of course.
Please drop off our loan camera at the airport shop to avoid hefty Customs fees. Thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Donnerstag, 16. Juli 2015 15:42
An: Macpherson, Katja
Cc: Razafimahefa, Michel; Kaulbach, Kirsten
Betreff: Re: AW: about the Leica many many quality problems
When will the shop open? I try to drop it before landing
Sent from my iPhone
On 2015年7月16日, at 19:01, Macpherson, Katja <Katja.MacPherson@leica-camera.com<mailto:Katja.MacPherson@leica-camera.com>> wrote:
Dear T.C.
Your order is completed and since you informed us that you intended to pick up your equipment we planned to answer your questions here in person.
Actually, we scheduled an appointment with two of our technical experts to ensure all questions are answered.
However, you changed your plans and we would like to ask you to kindly return the loan camera to us before you leave for China.
We have arranged that you can conveniently drop off the loan camera at a shop called Fotec Electronics the airport in Frankfurt prior to your departure.
You will find that particular store in Hall A, across from the Lufthansa World Shop.
Thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: T.C [mailto:teeseewoo@gmail.com]
Gesendet: Mittwoch, 15. Juli 2015 00:16
An: Macpherson, Katja
Cc: Razafimahefa, Michel; herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
Betreff: Re: about the Leica many many quality problems
Wichtigkeit: Hoch
Resent the questions.
And I will arrived Frankfort Late on 16, maybe the midnight, and my flight is 11:00am in Frankfort International Airport, so , I think I do not have enough time to fetch my “Always Quality Problems Leicas Product in Germany”. And I will return the quality loan Leica to Leica Beijing.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月10日 16:39
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>'
主题: about the Leica many many quality problems
Katja MacPherson
I will try to arrived the Wetzlar on 16, it is really far away from the Frankfort. And the question I asked you, your colleges still not reply yet.
发件人: T.C [mailto:teeseewoo@gmail.com]
发送时间: 2015年7月7日 16:34
收件人: 'Macpherson, Katja'
抄送: 'Razafimahefa, Michel'; 'herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>'
主题: 答复: Loan camera Leica Store Paris
Dear Katja MacPherson
I stay in InterContinental le Grand, but I need to leave today, so I think we do not have enough time.
But I still want to say thank you any way, I just wonder why my Leica M Cameras have so many quality problems.
Thanks for your quick reply.
Keep in touch.
发件人: Macpherson, Katja [mailto:Katja.MacPherson@leica-camera.com]
发送时间: 2015年7月6日 21:49
收件人: TC
抄送: Razafimahefa, Michel; herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
主题: AW: Loan camera Leica Store Paris
Dear T.C.
Thank you for the information.
We will gladly ship a loan camera to your hotel if that is more convenient for you. Please let us know if that is an option, thank you.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
Von: TC [mailto:teeseewoo@gmail.com]
Gesendet: Montag, 6. Juli 2015 14:42
An: Macpherson, Katja
Cc: herve.ropp@leica-camera.fr<mailto:herve.ropp@leica-camera.fr>
Betreff: Re: Loan camera Leica Store Paris
Dear Katja, thanks for your help, but It's too late and to far away for me to get to Leica Store now.
I will try to use the Canon Camera instead.
Sent from my iPhone
On 2015年7月6日, at 19:59, Macpherson, Katja <Katja.MacPherson@leica-camera.com<mailto:Katja.MacPherson@leica-camera.com>> wrote:
Dear Mr Wu
As discussed on the phone we have arranged with our colleague at the Leica Store Paris, Mr Herve Ropp, that you can pick up a loan camera (M240) there.
The address is:
Leica Store Paris
54 Boulevard Beaumarchais
75011 Paris
Please note that the store is actually closed today, but Herve is expecting you. Please call him when you are at the store, his phone number is +33 681679276 or
just knock on the window.
Please hand the loan camera, which you received from me, over to him – he will ship it back to us. You may keep the loan camera, you will receive from him in return, and drop it off here in our service facility when you come to pick up your own cameras and lenses.
Mit freundlichen Gruessen / kind regards
Katja MacPherson
Leica Camera AG
Kundendienst / Customer Care
Am Leitz-Park 5 / D-35578 Wetzlar / Germany www.leica-camera.com<http://www.leica-camera.com/> /
katja.macpherson@leica-camera.com<mailto:katja.macpherson@leica-camera.com> Telephone +49(0)6441-2080-820/ Fax +49(0)6441-2080-339
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it.
The Leica Camera Blog http://blog.leica-camera.com
----------------------------------------------------------------------------------
Leica Camera AG / Am Leitz-Park 5 / D-35578 Wetzlar / Germany
AG mit dem Sitz in Wetzlar / AG Wetzlar HRB 966
Aufsichtsratsvorsitzender: Herr Dr. Andreas Kaufmann
Vorstand: Oliver Kaltner (Vorstandsvorsitzender),
Markus Limberger,
Ronald Marcel Peters
----------------------------------------------------------------------------------
Privileged/Confidential Information may be contained in this message.
If you are not the addressee indicated in this message (or responsible
for delivery of the message to the intended recipient), please be aware
that any dissemination or copying of this communication is strictly
prohibited. If you have received this communication in error, please
immediately notify us by replying to the message and deleting it from
your computer. In such case, you should destroy this message and kindly
notify the sender by reply email. Please advise immediately if you or your
employer does not consent to email or messages of this kind. Opinions,
conclusions and other information in this message that do not relate to the
official business of Leica Camera AG shall be understood as neither given
nor endorsed by it
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