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Remittance / orders / payment on file — Alleged: money collected, quality warranty not honoured · process-promise gap · deadline 2026-09-30 · lawyerstyle page

DE: Überweisung / Aufträge / Zahlung in der Akte — Alleged: Geld eingezogen, Qualitätsgarantie / Kulanz nicht eingelöst · Ticket-Wand SC00111693–SC00111703 + SC00111762–SC00111765 + SC00112050–SC00112052 + SC00112623–SC00112628 + SC00112630–SC00112633

As of 2026-09-27 · consumer T.C. Wu · orders 1058152 / 1105973 · Brand €1303 · morning Formal Demand kept · afternoon Message-IDs pending send

Lawyer-letter style only — consumer-authored. Not licensed solicitor / law firm. Not adjudicated fraud. Not a criminal conviction.

Home · Ask Wetzlar

Payment first · then alleged gap · then Q1–Q12

Twelve questions. Written. Numbered. Not Automatische Antwort.

To Customer Care and Complaint Management, Leica Camera AG, Am Leitz-Park 5, 35578 Wetzlar. Consumer T.C. Wu. Satire on the homepage; this page is the demand.

1 · Remittance / orders / payment on file (先行)

Verifiable purchase & orders

On-file papers for orders 1058152 / 1105973 and the 2014 Monochrom purchase proof. Brand cost line €1303 + VAT (2019-09-06).

Payment / remittance on file — bank purchase-path PDFs are public (unredacted):

  • Bank gallery /bank/
  • BANK01 · BANK02 · BANK03 · BANK04
  • Leica-emailed estimates / reminders / order confirmations / confirmation of receipt: EX04–EX11 (above). Archive also holds order confirmation 811072.
  • Survey email subject refs only (not invoice PDFs): 2009060040 / 2009061250. No separate formal Leica Rechnung/Invoice PDF on file.

Alleged record — not adjudicated fraud; not licensed solicitor. Deadline 2026-09-30.

2 · Alleged pattern

Money / cost-sharing collected — quality warranty / 2014 Kulanz / “permanent solution” not honoured

Alleged consumer characterisation: HQ took (or demanded) money / cost participation and still does not take warranty / quality / goodwill responsibility matching the 2014 public Kulanz. Not a court fraud finding.

3 · Process-promise gap

Auto-acks promised a reply — no named point-by-point written answer

Ticket wall: SC00111693–SC00111703 + SC00111762–SC00111765 + SC00112050–SC00112052 + SC00112623–SC00112628 + SC00112630–SC00112633 plus earlier SC00110963 / SC00110964 / SC00111076 / SC00111077. Auto-ack ≠ answer.

The only SKU

Q1–Q12

  1. How does 2014 “regardless of age” become 2017/2018 fees and a 2020/2019 stop?
  2. Why 403 on the official 2014 CCD URL — where is the notice now?
  3. HQ “not acknowledgeable” vs alleged Schmidt HK lifetime CCD coverage?
  4. What would have made the 18 Aug 2014 Monochrom proof acknowledgeable?
  5. Was a point-by-point reply to September 2019 ever issued?
  6. Physical status of 1058152 and 1105973 — date and place.
  7. Why Europe-only return, not Hong Kong?
  8. Reconcile March 2020 close of 1058152 with June 2020 order 1105973.
  9. Last CCD-fit date at Wetzlar vs the June 2020 estimate?
  10. Remedies: Leica glass, third-party reimbursement, this file’s trade-in, refund, or a reasoned no.
  11. Why did some official replacements corrode again?
  12. Will 2014–2020 notices be restored as readable pages?

Lawyerstyle notice Morning Formal Demand The letters