Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it's already broken. Me, and the Leica Fans Association in Hong Kong, will go to the Official Dealer in Hong Kong and Beijing, asking when the Leica new policy and why don‘’t inform us before the Leica sell the product. most of us have more than 3 Leica machines, but it's pity we all disappeared these days. Looking for your reply soon. Yours sincerely T.C Coletta, Nadine <Nadine.Coletta@leica-camera.com <mailto:Nadine.Coletta@leica-camera.com> > 于2019年9月4日周三 下午8:46写道： Dear Mr. Wu, Thank you for providing us the proof of purchase. Unfortunately, the purchase invoice and receipt provided below are not acknowledgeable. Any Leica product comes with a manufacturer’s guarantee that is valid worldwide if the product was purchased from an authorized dealer. If a product was purchased via an unauthorized channel or proof of purchase from an authorized dealer cannot be verified, regular repair charges apply. In such cases warranty claims have to be addressed with the seller/dealer. Thank you for understanding. Mit freundlichen Grüssen / Kind regards / Cordiali saluti Nadine Coletta Leica Camera AG Customer Care Am Leitz-Park 5, D-35578 Wetzlar / Germany <http://www.leica-camera.com/> www.leica-camera.com / <mailto:nadine.coletta@leica-camera.com> nadine.coletta@leica-camera.com Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339 ******************************************************** Von: [Name] [mailto:teeseewoo@gmail.com] Gesendet: Dienstag, 3. September 2019 08:36 An: CustomerCare <Customer.Care@leica-camera.com <mailto:Customer.Care@leica-camera.com> > Betreff: Re: LEICA-estimate 1058152 Nadine Coletta <customer.care@leica-camera.com <mailto:customer.care@leica-camera.com> > 于2019年8月5日周一 下午8:00写道： Dear Leica Customer, Your order confirmation/estimate for the above listed service order number can be found in the attachment. You can track the status of your service order anytime under the following link: http://repair.leica-camera.com/service/repairtracking/index.html If you need further assistance, please contact: Customer.Care@leica-camera.com <mailto:Customer.Care@leica-camera.com> Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339 Kind Regards Leica Camera AG Customer Care Leica Camera AG | Registergericht | District Court of Wetzlar: HRB966 Vorstand | Executive Board: Matthias Harsch (Vorsitzender) | Dr. Marita Paasch Aufsichtsratsvorsitzender | Chairman of the Supervisory Board: Dr. Andreas Kaufmann This message may contain confidential and privileged information. If it has been sent to you in error, please notify the sender immediately by replying to the message and please delete it from your computer.
Home · Email archive · thread 16d035165f2bcd11
The Leica Camera seems Cheating Clients.
Thread ID 16d035165f2bcd11 · messages 10 · 2019-09-05T21:22:27Z → 2019-09-05T21:25:36Z
Attachments named in the archive: icon.png; ANGjdJ8hdR3GbNbBOr-Imk4gH-L0twpzDmHvmAAGHHQOpAWlQ9VXnTKZnw01B2QwparuSuY0M3g7P3yo6yVkZXD8ZCbtqAMIdOGzepNdS3yyRxJfx09M20XgwJY49-PKcf6NP0AvnXrbLl0Yfx0DNiKtt4v2-LujFsjP1WGMsXVkAckaC-Hw3WsEo2NbcJjzs2yl7qMRtOgpawD93igjMqtlb-SfbKZHo9nZAJBtSzs24NbMrqlEgV3RIMKiJ4_8dCyGsPwbfjXepjjG7nm-bWVSDjrHLzMeufJvpwfYuIEszvvhm8veDOe6mUrV5YxucmWSYgytwiahWKFkZfenigrZc39j3eGiqaaALblsCYGPg7OYT6Zftf2Z7p5s8g-Uwi-GHrs1WbMXWkJFjJPo
** 找不到地址 ** 由于系统找不到电子邮件地址 bluesky@tribune.com，或该地址无法接收邮件，因此无法递送您的邮件。 远程服务器的响应如下： 550 5.1.1 <bluesky@tribune.com> User unknown Final-Recipient: rfc822; bluesky@tribune.com Action: failed Status: 5.1.1 Remote-MTA: dns; mx.zoho.com. (136.143.190.121, the server for the domain tribune.com.) Diagnostic-Code: smtp; 550 5.1.1 <bluesky@tribune.com> User unknown Last-Attempt-Date: Thu, 05 Sep 2019 14:25:29 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
Attachments named in the archive: icon.png; ANGjdJ9YxEjlu05C8CUFghJdV2zxmweOCyrkCDv-pO5-Ql36jOXAC4wpSZ-4G-xKHCpKlueZt6-znhrx_jfYB9Y1-krJ78kadZ2h2ZhEdO9PLWqNyaF-ytvCYLAPhtRQV6A8F6WuR9uhp75U8v7YfNd84klIhIa_8dSMLX1cpHlU6RD7e5xUMAB2Cajl_pr5lsUunbHOdhSq3VFQUGbKUOmg_xXs5kEhovVSyoC2oha76bb7c3SmJoWs2gyu1qYvcyi5y1gXlOLoc-h33CSy3X6zoBvbjvCDzCcep3u9U9mEs17YuP0TUr2KgESk7nSLPCaYejt4ynzGqJseUFvtMXfEqN1-NlBcbXtw-lKi14oejzx3CbLu-pkwOo2gB1NVvIkMB-jZA39bDzc2KO3M
** 找不到地址 ** 由于系统找不到电子邮件地址 david.cucchiara@thewashingtondailynews.com，或该地址无法接收邮件，因此无法递送您的邮件。 要了解详情，请前往：https://support.google.com/mail/?p=NoSuchUser 响应如下： 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Final-Recipient: rfc822; david.cucchiara@thewashingtondailynews.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Last-Attempt-Date: Thu, 05 Sep 2019 14:25:30 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
Attachments named in the archive: icon.png; ANGjdJ9ixKHw9DT-OQUFqxa15MgCXPSZxjPSN2D8v7vvtOO1kCGg72l17NbP8jXP9o-omM7lrIpv9wlZpRtqnXbHEmm4z-IjcRAEhWKVsy2MTwTXrgOqjxevDFGDUrqHqspA9hXozbExyLqaLpRzdnPtn2rCzuSknnFc5_Gc1oECjJyUAUh7FgzrH_QxJzpL_cg3vrfcvoraGGLGwvIiGfH2feEBUtQFgGP-rLGKEVk2QNPV2SpYlN-yCBwt_26a9GlyDtcGd-MHLtVV6pBB8EMQ_UleMNtX3Nf94lNdDWVmCi2DTdJVB4G8MHYdYBg5qKsH7YakEFkT-P-7Mk9vOQ4dp-esOx6yfbwGkhwF8vW227cJ9yjD7gdtnIumMz4FKytFJ-9uwN37AS_kpTtL
** 找不到地址 ** 由于系统找不到电子邮件地址 caroline.hudson@thewashingtondailynews.com，或该地址无法接收邮件，因此无法递送您的邮件。 要了解详情，请前往：https://support.google.com/mail/?p=NoSuchUser 响应如下： 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Final-Recipient: rfc822; caroline.hudson@thewashingtondailynews.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Last-Attempt-Date: Thu, 05 Sep 2019 14:25:30 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
Attachments named in the archive: icon.png; ANGjdJ_KZvXLdvWqLbJHyAAbfJH5gq8QCcEkBB99XuuuVTcR_AOe6o6hI1HAaQjvoHj-_qfQvJL5tNhq_UbxS-uZ71m-SoPRbp08uXI8t1cKNVFHwG6tgnDW2zIm38x3Fc0TLW1l3iRVN-XaDqzIrlYZWSbZYQ9-R0803X9wTPKvpZ-UsXoSOP0ca2JabpXcemMMYmquxLrmC1L0VjCo1EeeYn-UvwtMA8L5eFCrK8UP0PnyCpvivBfhD_aTvyeIw8lVjBSbGZtxBWXxIQVtFwm2dpD9BEyz20ryiVb5es9UKEQHGFXKUtTHXGDWwtAVxUi78z_NrKDqMX4DqBux-4UJgO6z2G7WSY909SqCc6DrdHr6zUH_krICVXVWyMnMQAscGJ3nrbbIMowQjB5X
** 找不到地址 ** 由于系统找不到电子邮件地址 caleb.miller@thewashingtondailynews.com，或该地址无法接收邮件，因此无法递送您的邮件。 要了解详情，请前往：https://support.google.com/mail/?p=NoSuchUser 响应如下： 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Final-Recipient: rfc822; caleb.miller@thewashingtondailynews.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Last-Attempt-Date: Thu, 05 Sep 2019 14:25:30 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
Attachments named in the archive: icon.png; ANGjdJ9pUxBp0WVNgz52s-_YNbfQe9cDX8TgDF_e0LoiLstGU132SXScjq7D2th01tI543afJAlWP8z5ih5BeJaQ_5LhgAs5A6-aKp_6L2bNRxqCPIMWkmQwTSPTaolcT8TDrcjkDLi8o6Cj2LB3hgnDt39EZHMNUDdkmg2m79j7RAahVtnTOJhPIvahhyzqIzniDYNDBZZAzE1FXFv8K2LL_StH4t59vAowsbITe6I9hA54DiMb_v2Y2H2_5U1gtG_KauBnf6LBZqoiQC3uQf7QNFriNl42QxtczD5EQPvLsB-1spsZSugrMONhR8vQif9GQx5-AHiYOQtolfUgA00f19BSinN0FK10g_UH54L-J9ml6cqVTCnCL92KCx049w6x5qYkg2ehk2rTGxCc
** 找不到地址 ** 由于系统找不到电子邮件地址 spencer.stanley@thewashingtondailynews.com，或该地址无法接收邮件，因此无法递送您的邮件。 要了解详情，请前往：https://support.google.com/mail/?p=NoSuchUser 响应如下： 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Final-Recipient: rfc822; spencer.stanley@thewashingtondailynews.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Last-Attempt-Date: Thu, 05 Sep 2019 14:25:30 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
Attachments named in the archive: icon.png; ANGjdJ-ilJHK9dZZoejzSmweHB-S_bdDp7YjBhOyM0FYPZ51Bjx_j1e4Li0M38VUOl1t-x-xHYmu33MFAKSe6G2oRxyP6Y8Lr33vmcxFKHM_b2biVAu28sCtuo0OQ53lJQ9k5OZThKyIma_RuA3KQAzdr3nLhwXDTRWus43uW-GdDvJIvgXHSjMgWKSt7igHMNFhx1l_uJCGx5ee9vsjLoOO35_pFsL4Fvp2OMqVmiQ2WmoddNYqz-GgoK6U6cpu0D7ZgN4b7UZ4E_xEeGm5oRda-FpI4xP728ASeSYDMoBaAf_JUcTHSNCE9zL-9EMsTbOtQOeOFReXUJpkOuihO2ATEL677_zm4At2w8_ItX332a8NeQoWzKiK9LzqYdcs-8yWOtZselepGhTSJfbZ
** 找不到地址 ** 由于系统找不到电子邮件地址 german.llodrat@thewashingtondailynews.com，或该地址无法接收邮件，因此无法递送您的邮件。 要了解详情，请前往：https://support.google.com/mail/?p=NoSuchUser 响应如下： 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Final-Recipient: rfc822; german.llodrat@thewashingtondailynews.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Last-Attempt-Date: Thu, 05 Sep 2019 14:25:30 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
Attachments named in the archive: icon.png; ANGjdJ9fqOnCL51LdeKDZZpjwe0hsXMuJEtW-6Hftl2-_re7emP8wVJoSsY8HfZqQheoS4tqu_cfl2T0Djg5OHpbxhAGwt8OeB98-wXJpmxNZP1wnAWkfNAsn0_977tRIXjpLysmm3gDFmFmAnlFFTyjP9RNoIpndvlQYoEZwLqBrBw_EbcaMgW1lMBL8hh0VD1qRug8oiwkfHGVNiUdvfwGZQlAuKwABhv1IOLKFzlqV9hNUOadUQzFMwnInmo9CUNuuiKoGy5mmHSzLqsbr5Z3WGzxBJwUeKXzyXoiU1-6-VOZNmUkY2K-FsTxAe6EUMJmFHNtJVqNKySwrTTv_urs2RkJ5lBIldxBQ-Efrp47qx9QlYERdlqQeSdPNSvzXEGbsZDy0AUEpSE1IRyH
** 找不到地址 ** 由于系统找不到电子邮件地址 jonathan.rowe@thewashingtondailynews.com，或该地址无法接收邮件，因此无法递送您的邮件。 要了解详情，请前往：https://support.google.com/mail/?p=NoSuchUser 响应如下： 550 5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Final-Recipient: rfc822; jonathan.rowe@thewashingtondailynews.com Action: failed Status: 5.1.1 Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser i23sor4256808pfo.69 - gsmtp Last-Attempt-Date: Thu, 05 Sep 2019 14:25:30 -0700 (PDT) Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality. In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs. Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless. Why is the quality of the camera so low? Why are you constantly promoting high quality cameras? I have written to Leica's public relations department many times, and I have not received a clear answer so far. Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera. And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception? I look forward to the positive response from Leica, and don't evade the problem. Yours, Sincerely. -- Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll. Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten. Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos. Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras? Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten. Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann. Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung? Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus. Ihre [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道： Can you tell me what's the authorized dealer in China and Hong Kong? some media in Hong Kong want to report the Leica quality. In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it' ----- Message truncated -----
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Mathias.Harsch@leica-camera.com
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From: T.C <teeseewoo@gmail.com>
To: <Nadine.Coletta@leica-camera.com>,
<Ursula.Brand-Gerheim@leica-camera.com>, <Mathias.Harsch@leica-camera.com>,
<Marita.Paasch@leica-camera.com>, <Beate.Berns@leica-camera.com>,
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Subject: The Leica Camera seems Cheating Clients.
Date: Fri, 6 Sep 2019 05:22:27 +0800
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Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality.
In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs.
Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless.
Why is the quality of the camera so low? Why are you constantly promoting high quality cameras?
I have written to Leica's public relations department many times, and I have not received a clear answer so far.
Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera.
And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception?
I look forward to the positive response from Leica, and don't evade the problem.
Yours, Sincerely.
--
Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll.
Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten.
Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos.
Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras?
Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten.
Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann.
Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung?
Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus.
Ihre
[Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道：
Can you tell me what's the authorized dealer in China and Hong Kong?
some media in Hong Kong want to report the Leica quality.
In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it's already broken.
Me, and the Leica Fans Association in Hong Kong, will go to the Official Dealer in Hong Kong and Beijing, asking when the Leica new policy and why don‘’t inform us before the Leica sell the product.
most of us have more than 3 Leica machines, but it's pity we all disappeared these days.
Looking for your reply soon.
Yours sincerely
T.C
Coletta, Nadine <Nadine.Coletta@leica-camera.com <mailto:Nadine.Coletta@leica-camera.com> > 于2019年9月4日周三 下午8:46写道：
Dear Mr. Wu,
Thank you for providing us the proof of purchase.
Unfortunately, the purchase invoice and receipt provided below are not acknowledgeable.
Any Leica product comes with a manufacturer’s guarantee that is valid worldwide if the product was purchased from an authorized dealer. If a product was purchased via an unauthorized channel or proof of purchase from an authorized dealer cannot be verified, regular repair charges apply.
In such cases warranty claims have to be addressed with the seller/dealer.
Thank you for understanding.
Mit freundlichen Grüssen / Kind regards / Cordiali saluti
Nadine Coletta
Leica Camera AG
Customer Care
Am Leitz-Park 5, D-35578 Wetzlar / Germany
<http://www.leica-camera.com/> www.leica-camera.com / <mailto:nadine.coletta@leica-camera.com> nadine.coletta@leica-camera.com
Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
********************************************************
Von: [Name] [mailto:teeseewoo@gmail.com]
Gesendet: Dienstag, 3. September 2019 08:36
An: CustomerCare <Customer.Care@leica-camera.com <mailto:Customer.Care@leica-camera.com> >
Betreff: Re: LEICA-estimate 1058152
Nadine Coletta <customer.care@leica-camera.com <mailto:customer.care@leica-camera.com> > 于2019年8月5日周一 下午8:00写道：
Dear Leica Customer,
Your order confirmation/estimate for the above listed service order
number can be found in the attachment.
You can track the status of your service order anytime under the
following link:
http://repair.leica-camera.com/service/repairtracking/index.html
If you need further assistance, please contact:
Customer.Care@leica-camera.com <mailto:Customer.Care@leica-camera.com>
Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
Kind Regards
Leica Camera AG
Customer Care
Leica Camera AG | Registergericht | District Court of Wetzlar: HRB966
Vorstand | Executive Board: Matthias Harsch (Vorsitzender) | Dr. Marita Paasch
Aufsichtsratsvorsitzender | Chairman of the Supervisory Board: Dr. Andreas Kaufmann
This message may contain confidential and privileged information. If it has been sent to you in error, please notify the sender immediately by replying to the message and please delete it from your computer.
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主题: The Leica Camera seems Cheating Clients.
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From: "T.C" <teeseewoo@gmail.com>
To: <Nadine.Coletta@leica-camera.com>,
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Subject: The Leica Camera seems Cheating Clients.
Date: Fri, 6 Sep 2019 05:22:27 +0800
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Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany, has promised consumers that the CCD for digital camera M-System is lifetime warranty and claims to be of high quality.
In fact, within five years, I personally went to the headquarters of the Leica company in Germany, and the problems of the camera have been repeatedly and repeatedly, based on the high maintenance costs.
Everything promised before, with the change of the agency, Leica's German headquarters also hopes that the customer's promised lifetime maintenance will become a fee-based repair under the overlord clause. The high-quality camera promised before will become damaged every year. Cameras, and camera quality issues are endless.
Why is the quality of the camera so low? Why are you constantly promoting high quality cameras?
I have written to Leica's public relations department many times, and I have not received a clear answer so far.
Therefore, I hope to disclose this letter to the media and hope that Leica can publicly answer the quality of the camera.
And more than a few hundred people, in Hong Kong, Taiwan, Macau and mainland China, have received public notice from Leica that they will guarantee the CCD warranty of the Leica M-System camera for life, but the fact is that Leica can always Change the promise, what is the difference between this deception?
I look forward to the positive response from Leica, and don't evade the problem.
Yours, Sincerely.
--
Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in Deutschland, hat den Verbrauchern versprochen, dass das CCD für das M-System der Digitalkamera lebenslange Garantie bietet und von hoher Qualität sein soll.
Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera sind aufgrund der hohen Wartungskosten immer wieder aufgetreten.
Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera, Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der Kameraqualität sind endlos.
Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig hochwertige Kameras?
Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch keine klare Antwort erhalten.
Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe, dass Leica die Qualität der Kamera öffentlich beantworten kann.
Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung?
Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem nicht aus.
Ihre
[Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道：
Can you tell me what's the authorized dealer in China and Hong Kong?
some media in Hong Kong want to report the Leica quality.
In fact, my M9 and M Monochrome did not change for one time, and it broken long time ago ,not this time only. I even don't know it's already broken.
Me, and the Leica Fans Association in Hong Kong, will go to the Official Dealer in Hong Kong and Beijing, asking when the Leica new policy and why don‘’t inform us before the Leica sell the product.
most of us have more than 3 Leica machines, but it's pity we all disappeared these days.
Looking for your reply soon.
Yours sincerely
T.C
Coletta, Nadine <Nadine.Coletta@leica-camera.com <mailto:Nadine.Coletta@leica-camera.com> > 于2019年9月4日周三 下午8:46写道：
Dear Mr. Wu,
Thank you for providing us the proof of purchase.
Unfortunately, the purchase invoice and receipt provided below are not acknowledgeable.
Any Leica product comes with a manufacturer’s guarantee that is valid worldwide if the product was purchased from an authorized dealer. If a product was purchased via an unauthorized channel or proof of purchase from an authorized dealer cannot be verified, regular repair charges apply.
In such cases warranty claims have to be addressed with the seller/dealer.
Thank you for understanding.
Mit freundlichen Grüssen / Kind regards / Cordiali saluti
Nadine Coletta
Leica Camera AG
Customer Care
Am Leitz-Park 5, D-35578 Wetzlar / Germany
<http://www.leica-camera.com/> http://www.leica-camera.com / <mailto:nadine.coletta@leica-camera.com> nadine.coletta@leica-camera.com
Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
********************************************************
Von: [Name] [mailto:teeseewoo@gmail.com]
Gesendet: Dienstag, 3. September 2019 08:36
An: CustomerCare <Customer.Care@leica-camera.com <mailto:Customer.Care@leica-camera.com> >
Betreff: Re: LEICA-estimate 1058152
Nadine Coletta <customer.care@leica-camera.com <mailto:customer.care@leica-camera.com> > 于2019年8月5日周一 下午8:00写道：
Dear Leica Customer,
Your order confirmation/estimate for the above listed service order
number can be found in the attachment.
You can track the status of your service order anytime under the
following link:
http://repair.leica-camera.com/service/repairtracking/index.html
If you need further assistance, please contact:
Customer.Care@leica-camera.com <mailto:Customer.Care@leica-camera.com>
Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
Kind Regards
Leica Camera AG
Customer Care
Leica Camera AG | Registergericht | District Court of Wetzlar: HRB966
Vorstand | Executive Board: Matthias Harsch (Vorsitzender) | Dr. Marita Paasch
Aufsichtsratsvorsitzender | Chairman of the Supervisory Board: Dr. Andreas Kaufmann
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