LEICA ANNOUNCES PERMANENT FIX FOR CCD SENSOR CORROSION ON M9/M9-P/MM/M-E MODELS

Here's the announces from the media, but I believe the Leica is always
Cheating!!

https://www.reddotforum.com/content/2015/06/leica-announces-permanent-fix-for-ccd-sensor-corrosion-on-m9m9-pmmm-e-models/

https://www.rangefinderforum.com/forums/archive/index.php/t-163797.html
https://www.rangefinderforum.com/forums/showthread.php?p'84205
https://www.dpreview.com/articles/8752612172/leica-m9-users-report-sensor-corrosion-issue

http://xiongyu.info/tag/ccd/
https://www.dpreview.com/articles/8752612172/leica-m9-users-report-sensor-corrosion-issue

https://en.leica-camera.com/World-of-Leica/Leica-News/About-Leica-News/Global/2014/Important-Information-Concerning-the-CCD-Sensors
https://www.l-camera-forum.com/topic/247062-ccd-sensor-new-leica-information-about-the-state-of-development/

 the Leica deleted the evidence:

[image: image.png]

[image: image.png]
[image: image.png]

[image: image.png]
[image: image.png]

[image: image.png]

[image: image.png]
[image: image.png]
[image: image.png]

[image: image.png]

On Wed, Sep 11, 2019 at 4:25 PM T.C <teeseewoo@gmail.com> wrote:

> Dear Kirstin Masney,
>
>
>
> This is my *8th* letter asking you,
>
>
>
> *Why you don’t inform the clines the CCD have false design before your
> selling the M camera? *
>
>
>
> The Leica just said:
>
>
>
> If we know your CCD have so many problem,
>
>
>
> Till now, you still have not answer this questions.
>
>
>
> Looking for your reply soon, and stop cheating clients. Here’s what the
> Leica* Exaggerated promotion*:
>
>
>
> Leica stands for visual enjoyment and lasting value. Our approach and
> unique technical expertise make our optical instruments ideal companions,
> offering the *highest* possible reliability and durability. Even under
> extreme conditions such as severe temperature fluctuation or impact, our
> products exceed the highest expectations. All Leica cameras and lenses -
> all binoculars, spotting scopes and laser rangefinders - are the result of
> decades of experience, uncompromisingly high quality standards, and
> continuous development by innovative international teams made of both
> experts and users.
>
>
>
>
>
>
>
>
>
> *发件人:* T.C <teeseewoo@gmail.com>
> *发送时间:* 2019年9月11日 2:05
>
> *主题:* Re：Re: Leica CEO Matthias Halch Cheat customers and earns huge
> profits by maintenance costs.
>
>
>
> Dear Dr Marita Paasch, Christian Rinker, Sven Vollert, Sandra Looke and
> Dr. Andreas Kaufmann, and EU,
>
> This is our *7th* letter to Leica Camera, which said:” stands for visual
> enjoyment and lasting value. Our approach and unique technical expertise
> make our optical instruments ideal companions, offering the highest
> possible reliability and durability. Even under extreme conditions such as
> severe temperature fluctuation or impact, our products exceed the highest
> expectations. All Leica cameras and lenses - all binoculars, spotting
> scopes and laser rangefinders - are the result of decades of experience,
> uncompromisingly high quality standards, and continuous development by
> innovative international teams made of both experts and users.”.
>
> But, we have asked many times, the follow questions,
>
>
>
> Three major demands:
>
> *1. Disclose the bad machine data of the M series camera. According to
> incomplete statistics from enthusiast associations, more than 98% of users
> are forced to change CCDs continuously due to CCD quality problems, and
> even pay a single maintenance fee of more than 1000 euros.*
>
> *2. Defraud consumers and publicly apologize for false advertising.*
>
> *3. CEO Mr. Mathias Harsch needs to resign. *
>
>
>
> We looking for your reply soon.
>
>
>
> Yours,
>
>
>
> T.C ,
>
>
>
>
>
> *发件人:* T.C <teeseewoo@gmail.com>
> *发送时间:* 2019年9月9日 0:26
>
> *Re*: Leica CEO Matthias Harsch Selling CCD problematic cameras and
> making expensive annual maintenance fees for customers worldwide.
>
>
>
> Dear Dr Marita Paasch and Dr. Andreas Kaufmann, and EU,
>
>
>
> This is our *5th* letter to Leica Camera, which said:” stands for visual
> enjoyment and lasting value. Our approach and unique technical expertise
> make our optical instruments ideal companions, offering the highest
> possible reliability and durability. Even under extreme conditions such as
> severe temperature fluctuation or impact, our products exceed the highest
> expectations. All Leica cameras and lenses - all binoculars, spotting
> scopes and laser rangefinders - are the result of decades of experience,
> uncompromisingly high quality standards, and continuous development by
> innovative international teams made of both experts and users.”.
>
>
>
> But, we have asked many times, the follow questions,
>
>
>
> Three major demands:
>
> *1. Disclose the bad machine data of the M series camera. According to
> incomplete statistics from enthusiast associations, more than 98% of users
> are forced to change CCDs continuously due to CCD quality problems, and
> even pay a single maintenance fee of more than 1000 euros.*
>
> *2. Defraud consumers and publicly apologize for false advertising.*
>
> *3. CEO Mr. Mathias Harsch needs to resign. *
>
>
>
> We looking for your reply soon.
>
>
>
> Yours,
>
>
>
> T.C ,
>
> who own 3 bad Leica M-Camera, all of it had CCD problems.
>
>
>
>
>
>
>
> *发件人:* T.C <teeseewoo@gmail.com>
> *发送时间:* 2019年9月8日 5:22
>
> *主题:* 回复: Leica CEO Matthias Harsch Selling CCD problematic cameras and
> making expensive annual maintenance fees for customers worldwide.
>
>
>
> Dear Mr. Matthias Harsch, and Dr. Andreas Kaufmann, and EU,
>
>
>
> This is our *4th* letter to Leica Camera, which said:” stands for visual
> enjoyment and lasting value. Our approach and unique technical expertise
> make our optical instruments ideal companions, offering the highest
> possible reliability and durability. Even under extreme conditions such as
> severe temperature fluctuation or impact, our products exceed the highest
> expectations. All Leica cameras and lenses - all binoculars, spotting
> scopes and laser rangefinders - are the result of decades of experience,
> uncompromisingly high quality standards, and continuous development by
> innovative international teams made of both experts and users.”.
>
>
>
> But, we have asked many times, the follow questions,
>
>
>
> Three major demands:
>
> *1. Disclose the bad machine data of the M series camera. According to
> incomplete statistics from enthusiast associations, more than 98% of users
> are forced to change CCDs continuously due to CCD quality problems, and
> even pay a single maintenance fee of more than 1000 euros.*
>
> *2. Defraud consumers and publicly apologize for false advertising.*
>
>
>
>
>
> We looking for your reply soon.
>
>
>
> Yours,
>
>
>
> T.C ,
>
> who own 3 bad Leica M-Camera, all of it had CCD problems.
>
>
>
>
>
> *发件人:* T.C <teeseewoo@gmail.com>
> *发送时间:* 2019年9月6日 20:48*主题:* Re: Leica CEO Matthias Harsch Selling CCD
> problematic cameras and making expensive annual maintenance fees for
> customers worldwide.
>
>
>
> Dear Mr. Matthias Harsch, and Dr. Andreas Kaufmann, and EU,
>
>
>
> This is our third letter to Leica Camera, which said:” stands for visual
> enjoyment and lasting value. Our approach and unique technical expertise
> make our optical instruments ideal companions, offering the highest
> possible reliability and durability. Even under extreme conditions such as
> severe temperature fluctuation or impact, our products exceed the highest
> expectations. All Leica cameras and lenses - all binoculars, spotting
> scopes and laser rangefinders - are the result of decades of experience,
> uncompromisingly high quality standards, and continuous development by
> innovative international teams made of both experts and users.”.
>
>
>
> But, we have asked many times, the follow questions,
>
>
>
> Three major demands:
>
> *1. Disclose the bad machine data of the M series camera. According to
> incomplete statistics from enthusiast associations, more than 98% of users
> are forced to change CCDs continuously due to CCD quality problems, and
> even pay a single maintenance fee of more than 1000 euros.*
>
> *2. Defraud consumers and publicly apologize for false advertising.*
>
>
>
>
>
> We looking for your reply soon.
>
>
>
> Yours,
>
>
>
> T.C ,
>
> who own 3 bad Leica M-Camera, all of it had CCD problems.
>
>
>
>
>
>
> *re:* Re: The Leica Camera seems Cheating Clients, Selling CCD
> problematic cameras and making expensive annual maintenance fees for
> customers worldwide.
>
>
>
> First of all, thank you for your reply. In order to be fair, we will
> forward your responding colleagues to the major media around the world,
> including all members of Congress in Germany.
>
> As you said in your reply, Leica has been replacing sensors for free for
> many years. Why? Because of the quality problem, all the Leica machines we
> purchased, the sensors have problems, and it is not a problem within five
> years, basically there are problems within three years.
>
> The following is my question for you, I hope you can prove the answer:
>
> 1. Why, most of the CCDs of more than 90% of the Leica M machines have
> problems within three years.
> 2. Why do we buy, when we sell in the world in 2014, 2015, 2016, do not
> know in advance that the sensor will be prone to problems? And more than
> 90% of the machines have problems?
> 3. Why do you know that when you make a profit in sales, you will not be
> charged for the beginning of 2017? Is there any difference between this and
> cheating?
> 4. My machine is in your factory for three years, and you have replaced
> the agent in Asia. I can't contact you for repair. I know that I am on a
> business trip to Germany and I got your factory in person, but
> unfortunately, I Another feeling of being cheated. I want to consult you
> again. Is there a problem with my machine in the factory for three years,
> or is it a problem after leaving the factory for 5 years?
> 5. Leica is deliberately selling a camera with a problematic CCD quality.
> Can it be forced to pay for expensive repairs every three years, in order
> to make a profit?
>
> Finally, as a consumer, you have always advertised that your quality is
> German quality, good quality, why do you never know that your CCD will have
> more than 90% chance of being bad in three years when you are selling?
> Lose, and then continue to charge fees? Do I have to pay you expensive
> repairs every three years and need to go to Germany in person to deal with
> them?
>
> If you have made it clear that your CCD is easy to break in 2014 and 2015
> sales, please provide your evidence.
>
> If there is no evidence, do you feel reasonable?
>
> Is this Leica's professional ethics?
>
> Is this your ethical standard?
>
> I look forward to your reply and hope that you will answer my relevant
> questions.
>
>
>
>
>
>
>
> Brand, Ursula <Ursula.Brand@leica-camera.com> 于2019年9月6日周五 下午5:18写道：
>
> Dear Sir,
>
>
>
> Thank you for your mail.
>
>
>
>
>
> In order to ensure fair and equal service to all our customers, we have
> specific policies regarding the pricing of our services.
>
> Any Leica product comes with a manufacturer’s guarantee that is valid
> worldwide if the product was purchased from an authorized dealer.
>
> If a product was purchased via an unauthorized channel or proof of
> purchase from an authorized dealer cannot be verified, regular repair
> charges apply.
>
> The terms of warranty as stated in our official documents apply
> internationally. Proof of purchase from an authorized dealer has to be
> provided.
>
> The standard LEICA product guarantee does not affect your statutory
> guarantee rights towards the distributor of your LEICA products but does
> not apply to the
>
> manufacturer.
>
> In such cases warranty claims have to be addressed with the seller/dealer.
>
> In the case of your camera, we sold it to Austria and the purchase receipt
> you have sent is in Chinese letters and not signed or stamped by any dealer.
>
> You may find all the stores / authorized dealers in Greater China on:
> https://www.leica-camera.cn/about-leica-stores/leica-dealer-locator.html
>
>
>
> Leica has been replacing sensors free of charge for some years now and
> only charged part for the material cost since 01.09.2017 for affected
> cameras older than 5 years. We did not come by this decision lightly, but
> are unable to continue this service any longer. Starting on 01.12.2018 a
> contribution of €1303 + VAT applies.
>
>
>
> Included in this programme is a free general overhaul of your Leica M
> camera and a one year warranty on the same terms as for new products. This
> offer expresses our commitment to conserving the value of the camera.
>
>
>
> The general overhaul of the Leica M camera includes the following items:
>
> •Cleaning and overhaul of the shutter cocking mechanisms
>
> •Cleaning and maintenance/repair of the multifunction wheel
>
> •Cleaning of the main switch and shutter speed dial
>
> •Adjustment of the baseplate locking system
>
> •Refurbishment of engravings
>
> •Renewal of the protective film on the baseplate
>
> •Maintenance/repair of viewfinder displays
>
>
>
> Upgrade options are still available. Instead of a sensor exchange we offer
> our customers the option to trade-in the affected camera and to purchase
> one of the selected camera models to the following attractive conditions.
> We informed you about this option with the estimate.
>
>
>
>
>
> Kind regards / 此致
>
>
>
> Customer Care
> U. Brand
>
>
>
> Tel.: +49 (0) 6441 2080 189
> Fax : +49 (0) 6441 2080 339
> customer.care@leica-camera.com
>
>
>
>
>
> Leica Camera AG
> Customer Care/ Am Leitz-Park 5 /
> 35578 Wetzlar / Germany
>
> http://de.leica-camera.com/home/
>
>
>
>
>
>
>
>
>
>
>
> *Von:* T.C [mailto:teeseewoo@gmail.com]
> *Gesendet:* Donnerstag, 5. September 2019 23:22
> *An:* Coletta, Nadine <Nadine.Coletta@leica-camera.com>; Brand, Ursula <
> Ursula.Brand@leica-camera.com>; Mathias.Harsch@leica-camera.com; Paasch,
> Marita <Marita.Paasch@leica-camera.com>; Beate.Berns@leica-camera.com;
> Fedja.Bobanovi@leica-camera.com; Andreas.Hecker@leica-camera.com; Steuer,
> Dennis <dennis.steuer@leica-camera.com>; Support@leica-camera.com; Looke,
> Sandra <Sandra.Looke@leica-camera.com>; spareparts <
> spareparts@leica-camera.com>; info@leica-store.hk; jboswell@bbg.gov;
> info@dw.de; readers.representative@latimes.com; opinion@nytimes.com;
> ashley.vansant@thewashingtondailynews.com;
> gina.lee@thewashingtondailynews.com; kim.riggs@thewashingtondailynews.com;
> sylvester.rogers@thewashingtondailynews.com;
> amy.whitaker@thewashingtondailynews.com;
> caleb.miller@thewashingtondailynews.com;
> spencer.stanley@thewashingtondailynews.com;
> german.llodrat@thewashingtondailynews.com;
> cecilia.prokos@thewashingtondailynews.com;
> jason.scott@thewashingtondailynews.com;
> david.cucchiara@thewashingtondailynews.com;
> jonathan.rowe@thewashingtondailynews.com; \editor@people.com;
> caroline.hudson@thewashingtondailynews.com;
> vail.rumley@thewashingtondailynews.com
> *Cc:* 'info@ap.org，' <info@ap.org>; bluesky@tribune.com;
> bcjones@usatoday.com; laturner@usatoday.com; dcarruth@usatoday.com;
> vbradley@usatoday.com; rmensah@usatoday.com; accuracy@usatoday.com
> *Betreff:* The Leica Camera seems Cheating Clients.
>
>
>
> Schmidt Marketing (HK) Ltd, the regional distributor of Leica in Germany,
> has promised consumers that the CCD for digital camera M-System is lifetime
> warranty and claims to be of high quality.
>
>
>
> In fact, within five years, I personally went to the headquarters of the
> Leica company in Germany, and the problems of the camera have been
> repeatedly and repeatedly, based on the high maintenance costs.
>
>
>
> Everything promised before, with the change of the agency, Leica's German
> headquarters also hopes that the customer's promised lifetime maintenance
> will become a fee-based repair under the overlord clause. The high-quality
> camera promised before will become damaged every year. Cameras, and camera
> quality issues are endless.
>
>
>
> Why is the quality of the camera so low? Why are you constantly promoting
> high quality cameras?
>
>
>
> I have written to Leica's public relations department many times, and I
> have not received a clear answer so far.
>
>
>
> Therefore, I hope to disclose this letter to the media and hope that Leica
> can publicly answer the quality of the camera.
>
>
>
> And more than a few hundred people, in Hong Kong, Taiwan, Macau and
> mainland China, have received public notice from Leica that they will
> guarantee the CCD warranty of the Leica M-System camera for life, but the
> fact is that Leica can always Change the promise, what is the difference
> between this deception?
>
>
>
> I look forward to the positive response from Leica, and don't evade the
> problem.
>
>
>
> Yours, Sincerely.
>
>
>
> --
>
> Schmidt Marketing (HK) Ltd, der regionale Vertriebshändler von Leica in
> Deutschland, hat den Verbrauchern versprochen, dass das CCD für das
> M-System der Digitalkamera lebenslange Garantie bietet und von hoher
> Qualität sein soll.
>
>
>
> Tatsächlich bin ich innerhalb von fünf Jahren persönlich zum Hauptsitz
> der Firma Leica in Deutschland gegangen, und die Probleme mit der Kamera
> sind aufgrund der hohen Wartungskosten immer wieder aufgetreten.
>
>
>
> Vor allem versprochen, zusammen mit Änderungen in der Agentur, Leica möge
> auch Kunden an die Firmenzentrale in Deutschland, die Urverheißung der
> Lebensdauer wartungsfrei, unter den Bedingungen des Königs, zu einem
> Wartungsgebühr, vor dem Versprechen von qualitativ hochwertiger Kamera,
> Mangel an Schaden jedes Jahr zu werden Kameras und Probleme mit der
> Kameraqualität sind endlos.
>
>
>
> Warum ist die Qualität der Kamera so gering? Warum bewerben Sie ständig
> hochwertige Kameras?
>
>
>
> Ich habe oft an die PR-Abteilung von Leica geschrieben und bisher noch
> keine klare Antwort erhalten.
>
>
>
> Daher hoffe ich, diesen Brief den Medien zugänglich zu machen und hoffe,
> dass Leica die Qualität der Kamera öffentlich beantworten kann.
>
>
>
> Und mehr als ich, mehr als ein paar hundert Menschen, in der Tat, hat in
> Hong Kong, Taiwan, Macau und Festland Chinas Leicas öffentlich erklärte
> lebenslange Garantie CCD Garantie Leica M-System-Kameras Verwendung
> erhalten, aber die Tatsache ist, kann Leica Gesellschaft jederzeit Ändern
> Sie das Versprechen, was ist der Unterschied zwischen dieser Täuschung?
>
>
>
> Ich freue mich auf die positive Resonanz von Leica und weiche dem Problem
> nicht aus.
>
>
>
> Ihre
>
>
>
>
>
> [Name] <teeseewoo@gmail.com> 于2019年9月4日周三 下午9:59写道：
>
> Can you tell me what's the authorized dealer in China and Hong Kong?
>
>
>
> some media in Hong Kong want to report the Leica quality.
>
>
>
> In fact, my M9 and M Monochrome did not change for one time, and it broken
> long time ago ,not this time only. I even don't know it's already broken.
>
>
>
> Me, and the Leica Fans Association in Hong Kong, will go to the Official
> Dealer in Hong Kong and Beijing, asking when the Leica new policy and why
> don‘’t inform us before the Leica sell the product.
>
>
>
> most of us have more than 3 Leica machines, but it's pity we all
> disappeared these days.
>
>
>
> Looking for your reply soon.
>
>
>
> Yours sincerely
>
>
>
> T.C
>
>
>
>
>
>
>
> Coletta, Nadine <Nadine.Coletta@leica-camera.com> 于2019年9月4日周三 下午8:46写道：
>
> Dear Mr. Wu,
>
>
>
> Thank you for providing us the proof of purchase.
>
>
>
> Unfortunately, the purchase invoice and receipt provided below are not
> acknowledgeable.
>
> Any Leica product comes with a manufacturer’s guarantee that is valid
> worldwide if the product was purchased from an authorized dealer. If a
> product was purchased via an unauthorized channel or proof of purchase
> from an authorized dealer cannot be verified, regular repair charges apply.
>
>
>
> In such cases warranty claims have to be addressed with the seller/dealer.
>
>
>
> Thank you for understanding.
>
>
>
> Mit freundlichen Grüssen / Kind regards / Cordiali saluti
>
> Nadine Coletta
>
> Leica Camera AG
> Customer Care
> Am Leitz-Park 5, D-35578 Wetzlar / Germany
> www.leica-camera.com / nadine.coletta@leica-camera.com
> Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
>
>
>
> ********************************************************
>
>
>
> *Von:* [Name] [mailto:teeseewoo@gmail.com <teeseewoo@gmail.com>]
> *Gesendet:* Dienstag, 3. September 2019 08:36
> *An:* CustomerCare <Customer.Care@leica-camera.com>
> *Betreff:* Re: LEICA-estimate 1058152
>
>
>
>
>
>
>
>
>
>
>
> Nadine Coletta <customer.care@leica-camera.com> 于2019年8月5日周一 下午8:00写道：
>
> Dear Leica Customer,
>
> Your order confirmation/estimate for the above listed service order
> number can be found in the attachment.
>
> You can track the status of your service order anytime under the
> following link:
>
> http://repair.leica-camera.com/service/repairtracking/index.html
>
> If you need further assistance, please contact:
>
> Customer.Care@leica-camera.com
> Telephone +49(0)6441-2080-189 / Fax +49(0)6441-2080-339
>
> Kind Regards
>
> Leica Camera AG
> Customer Care
>
> *Leica Camera AG* | Registergericht | District Court of Wetzlar: HRB966
> *Vorstand* | Executive Board: Matthias Harsch (Vorsitzender) | Dr. Marita
> Paasch
> *Aufsichtsratsvorsitzender* | Chairman of the Supervisory Board: Dr.
> Andreas Kaufmann
>
> This message may contain confidential and privileged information. If it
> has been sent to you in error, please notify the sender immediately by
> replying to the message and please delete it from your computer.
>
>
>
> *Leica Camera AG* | Registergericht | District Court of Wetzlar: HRB966
> *Vorstand* | Executive Board: Matthias Harsch (Vorsitzender) | Dr. Marita
> Paasch
> *Aufsichtsratsvorsitzender* | Chairman of the Supervisory Board: Dr.
> Andreas Kaufmann
>
> This message may contain confidential and privileged information. If it
> has been sent to you in error, please notify the sender immediately by
> replying to the message and please delete it from your computer.
>
>
>