Leica consumer dispute: dated updates and company replies

2026-10-22 — Two paths for one receipt: the Schmidt HK lifetime-CCD claim vs “not acknowledgeable” (Q3, Q4, Q7 still open, alleged)

Puts the alleged Schmidt Marketing (Hong Kong) lifetime-CCD claim (journal 2019-09-16) next to the 4 September 2019 “not acknowledgeable” letter for order 1058152 (journal 2019-09-04, EX07–EX08). Q3, Q4 and Q7 still open. No new facts. Alleged, not a court finding.

2026-10-21 — Three September journal questions, still open: Q1 goodwill, Q2 the 403 notice, Q9 the June 2020 estimate (alleged)

Reads the September journal entries for Q1 (2014 goodwill vs €982 / €1303 / the stop), Q2 (403 on the official CCD notice, EX01–EX02) and Q9 (October 2019 stop vs the June 2020 estimate for order 1105973) next to the evidence on file. No new facts. Alleged, not a court finding.

2026-10-20 — A reader’s guide to the evidence: 75 inbox stills and exhibits EX01–EX15 (alleged)

A map of the evidence already on archive (journal 2026-09-13 relaunch, 2026-09-21 inbox stills): what each numbered exhibit EX01–EX15 shows, from the 403 captures to the estimates for orders 1058152 / 1105973. No new facts. Alleged, not a court finding.

2026-10-19 — Auto-replies are not answers: Letter A drew tickets SC00110029 / SC00110030, not Q1–Q12 (alleged)

Points to the journal entry already on archive (2026-09-22, why auto-replies stay) and the blocked-correspondence record: Letter A of 16 Sep 2026 drew tickets SC00110029 / SC00110030 and automatic replies, not numbered answers to Q1–Q12. No new facts. Alleged, not a court finding.

2026-10-18 — Named stack: Kodak KAF-18500 + Schott S8612 — what the M9 CCD cover glass was (alleged)

Points to the journal entry already on archive: Golem.de via Macfilos naming Kodak KAF-18500 + Schott S8612, read with the /quality/ notes (cover-glass corrosion, CCD-ID lore, post-2020 third-party glass). Read against 2014 goodwill, 2017 limit and the alleged 2020 stop. No new facts. Alleged, not a court finding.

2026-10-17 — Buying a used M9 now: a German dealer guide and an “ID15, free of corrosion” listing (alleged)

Points to two journal entries already on archive: the fotohandel.de M9 Kaufberatung (free swap to autumn 2017, then about €1,550, September 2020 stop, serial check only via Wetzlar) and a Classic Store Wetzlar listing “Sensor 2016 ID15, free of corrosion”. Read against the 2014 “regardless of age” wording and the alleged 2020 stop. No new facts. Alleged, not a court finding.

2026-10-16 — 2014, in German: “unabhängig vom Alter” — the Kulanz wording Wetzlar owners received (alleged)

Points to the December 2014 journal entry already on archive: DSLR-Forum (DE) owners received the same “unabhängig vom Alter” Kulanz wording as the English statement. Read against the 2017 limit, the €1,303 quote and the alleged 2020 stop. No new facts. Alleged, not a court finding.

2026-10-15 — 2024 EU forum thread: Sensorglas workshops after Leica “will not replace” (alleged)

Points to the December 2024 journal entry already on archive: L-Camera-Forum (DE) owners discussing Sensorglas tauschen in the EU after alleged HQ stop — Hamburg / Warsaw / China workshops mentioned; owners saying Leica will not replace. Ties to third-party glass / Kolari notes. No new facts. Alleged, not a court finding.

2026-10-14 — 2024 and 2025: the M9 “upgrade” list kept growing — the CCD part did not come back (alleged)

Points to two journal entries already on archive: Macfilos (January 2024) reported the M11 family and Q3 added to the M9 CCD-corrosion upgrade; Red Dot Forum (October 2025) reported M11-P Safari and Q3 43 added. The list of new cameras grew; no CCD replacement part came back. No new facts. Alleged, not a court finding.

2026-10-13 — 2017: the “regardless of age” CCD offer was set to end — five-year window and €982 (alleged)

Points to the May 2017 journal entry already on archive: DPReview reported the regardless-of-age CCD goodwill offer was scheduled to expire on 16 August 2017, with a €982 contribution for older bodies — between the 2014 free goodwill and the 2018 €1303 step. No new facts. Alleged, not a court finding.

2026-10-12 — Glass swap or “upgrade”? A 2025 owner blog prices the choice left to M9 owners

Points to the May 2025 journal entry already on archive: an independent blog puts a third-party glass repair at about $1,000 against a multi-thousand upgrade, read with the 2023 DCFever upgrade-list report. Third-party commentary, not this complainant’s case. No new facts. Alleged, not a court finding.

2026-10-11 — 2025 forum report: a Wetzlar-replaced M9 sensor corroded again — then went to a third-party shop

Points to the April 2025 journal entry already on archive: an owner on L-Camera-Forum says Wetzlar had changed the M9 sensor once, it corroded again, and the camera went to Kolari. Another owner’s account, not this complainant’s case. No new facts. Alleged, not a court finding.

2026-10-10 — August 2019: estimate and reminder for order 1058152 — before the alleged October 2019 CCD stop

Points to the August 2019 journal and case landing already on archive: order 1058152 estimate + reminder (EX04–EX06) and Kaufmann proceed-or-return, months before the October 2019 CCD-stop date later stated in 2022. Companion to yesterday’s 1105973 note. No new facts. Alleged, not a court finding.

2026-10-09 — June 2020: successor order 1105973 — estimate months after the alleged October 2019 CCD stop

Points to the June 2020 journal and case landing already on archive: successor order 1105973 (receipt EX11 + estimate EX10) linked to 1058152, months after the October 2019 CCD-stop date later stated in 2022. Q9 still open. No new facts. Alleged, not a court finding.

2026-10-08 — A trademark notice does not answer a consumer complaint.

8 October 2026: Alibaba Cloud reports a request to remove or disable this consumer website. See the actual notice, the consumer’s response and the request to account for charges, products and service.

2026-10-08 — June 2022: “We will not start this process again” — CCD said discontinued since October 2019 (alleged)

Points to the June 2022 thread already in the journal: Wetzlar's Complaint Manager declined to reopen the 2019 M9 sensor case, wrote that CCD production was discontinued in October 2019 and repair was not possible, and offered upgrades only. No new facts. Alleged, not a court finding.

2026-10-07 — 2015: a Paris loaner camera and a “many many quality problems” thread (alleged)

Points to the July 2015 thread already in the journal: Wetzlar Customer Care arranged a loaner M240 via Leica Store Paris, and the complainant asked why his Leica M cameras had so many quality problems. No new facts. Alleged, not a court finding.

2026-10-06 — 2020 PetaPixel teardown claim on M9 sensor glass — and Leica’s rebuttal (disputed)

Points to the Sept 2020 PetaPixel / LDP LLC claim already in the journal (uncoated BG cover glass on the M9 CCD) and Leica’s public rebuttal. Disputed, no new facts. Alleged, not a court finding.

2026-10-05 — Leica’s own LFI magazine restated age-independent CCD goodwill in 2014 (alleged)

Points to the Dec 2014 LFI item “Problems with CCD Sensors” already in the journal: goodwill independent of camera age, Customer Care contacts. No new facts. Alleged, not a court finding.

2026-10-04 — 2015 letter to then-CEO Oliver Kaltner alleged — quality raised a year after goodwill

Restates 2015-06-20 written quality complaint to then-CEO Oliver Kaltner (~1 year after 2014 goodwill). Cites journal + thread already on archive. No new letter. Alleged — not a court finding.

2026-10-03 — 2 October company reply: disputed closure; itemised accounting requested

The company reply exists. Different camera models and quotations must not be conflated; the consumer asks for records of actual charges, payments and work.

2026-10-03 — Three CCD campaigns alleged — ~180,000 M9 bodies (Albek)

Restates Albek public note of ~180,000 M9 bodies and three alleged CCD campaigns (1 same sensor; 2 still vulnerable; 3 late-2015). Cites journal already on archive. No new letter. Alleged — not a court finding.

2026-10-02 — Europe-only return alleged — not Hong Kong (Coletta / customs)

Restates alleged Europe-only return / customs framing (Coletta 2019-11-11) while HK shipping and Hong Kong Consumer Council were already on file. Cites journal + questions. No new letter. Alleged — not a court finding.

2026-10-01 — 2018 price hike alleged — €1303 + VAT after the five-year / €982 window

Restates 01.12.2018 €1303 + VAT step (Brand 6 Sep 2019) after 2017 five-year / ~€982 path. Cites journal + promises already on archive. No new letter. Alleged — not a court finding.

2026-09-30 — Q1–Q12 still unanswered — published Formal Demand date is 2026-09-30

Questions page still lists Q1–Q12; no named point-by-point written reply. Deadline date already published as 2026-09-30. No new letter claimed. Alleged — not a court finding.

2026-09-28 — Masney OOO window ends — still no numbered reply