This note does not invent new facts and does not claim a new letter was sent. It restates the archive’s own journal entry for 2015-06-20: a written quality complaint to then-CEO Oliver Kaltner (thread 14e117b641508bc8), raised about a year after the alleged 2014 CCD goodwill baseline.
That 2014 “regardless of age” / free-replacement framing sits on 2026-09-20 and the side-by-side path on /promises/. The later fee / five-year / €1303 / stop arc is already logged on this domain; the Kaltner date is simply the early written escalation already on file.
Open line as of 2026-10-04: /questions/ still lists Q1–Q12 with no named point-by-point written reply on file. Orders 1058152 / 1105973 stay on the payment-on-file record. Allegations and unanswered questions only — not a court finding.
Journal: Kaltner letter 2015-06-20 · Thread exhibit · Prior note: 2014 goodwill · 2014 / 2017 / 2018 / 2020 side-by-side · 12 questions