This note restates sourced public statements already mirrored on this archive. It does not invent new quotes. Side-by-side with what orders 1058152 / 1105973 and the named correspondence actually produced.
Alleged cheating — one line
Alleged cheating / 涉嫌欺骗： promising a free any-age fix, a permanent technical solution, brand-grade “technically faultless” trust, and later auto/human “we will reply” — then billing (€1303 + VAT), Forbidden 403 on the official notice, CCD production stop, silence instead of a point-by-point letter, or an upgrade list that includes analog film M6.
| Promise (date · source) | What happened in this file / public record |
|---|---|
| Dec 2014 goodwill (Stefan Daniel / Leica Camera AG public statement, widely reprinted). Free CCD replacement for M9 / M9-P / M Monochrom / M-E regardless of age, including sensors already replaced; refunds for prior paid replacements; working toward a permanent technical solution; “technically faultless products” / rebuild trust. Sources: Leica Rumors · Red Dot Forum · PetaPixel · site goodwill note |
This file: Ursula Brand billed €1303 + VAT (6 Sep 2019); 2014 receipt called “not acknowledgeable”; official CCD notice URL returned HTTP 403; no permanent free CCD path delivered to this customer. Orders 1058152 / 1105973. |
| June 2015 — redesigned corrosion-resistant / new-generation sensor as long-term fix; goodwill continues irrespective of age (incl. already-replaced sensors). Source: Red Dot Forum, 30 Jun 2015 |
Public-record arc later narrowed: 2017 five-year free window / fee path; ~2020 CCD production stop (Masney: Oct 2019 in this file). Alleged bait-and-switch vs 2014 “regardless of age.” See 2017 note · 2020 stop. |
| Brand slogan — Das Wesentliche / essential quality positioning (already on this satire site). | Contrast: Forbidden 403 on the official CCD notice + unpaid €1303 path in this file + 2025 “repair” routed to upgrade list including analog M6. |
| Auto / human “will reply” — Customer Care / Complaint Management acknowledgements and follow-up promises in HQ mail (names already on record). | Named on record: Brand, Masney, Coletta, Kaufmann, Seria. Promised reply never became a numbered point-by-point letter to Q1–Q12. Gmail Message blocked to named @leica-camera.com — not a reply. See promised reply note · blocked correspondence. |
| Schmidt HK — alleged lifetime CCD coverage (regional distributor message already on updates). | HQ path: “not acknowledgeable” / authorised-dealer framing vs alleged regional lifetime. See Schmidt HK note · Schmidt landing. Q3 still open. |
Footnotes / sources
- Dec 2014 free goodwill text (“regardless of the age of the camera”, already-replaced sensors, refunds) as reprinted by Leica Rumors, Red Dot Forum, PetaPixel (10 Dec 2014). Stefan Daniel product-management statement also widely reprinted (e.g. Prosophos / forum mirrors) with “permanent technical solution” and “technically faultless products” / trust language.
- June 2015 Red Dot Forum: new-generation corrosion-resistant cover glass; goodwill “irrespective of the age of the camera.”
- 2017 five-year / fee narrowing and ~2020 programme end are treated here as public-record arc already documented on this domain’s updates — alleged contrast with 2014 any-age wording, not a judicial finding.
- Case facts already on site: Brand €1303 (2019), Masney CCD stop (Oct 2019), 403 exhibit, 2025 upgrade/film path, blocked Gmail cluster, orders 1058152 / 1105973.
Homepage contrast section · Promises side-by-side · Q1–Q12 · Email archive